Website disclaimer introduction 

This disclaimer shall govern your use of our website. 

By using our website, you accept this disclaimer in full; accordingly, if you disagree with this disclaimer or any part of this disclaimer, you must not use our website. 


This document was created using a template from Docular ( 

You must retain the above credit. Use of this document without the credit is an infringement of copyright. However, you can purchase from us an equivalent document that does not include the credit. 

Copyright notice 

Copyright (c) [year(s) of first publication] [full name]. 

Subject to the express provisions of this disclaimer: 

we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and 

all the copyright and other intellectual property rights in our website and the material on our website are reserved. 

Permission to use website 

You may: 

  • view pages from our website in a web browser; 
  • download pages from our website for caching in a web browser; and 
  • print pages from our website [ for your own personal and non-commercial use] [, providing that such printing is not systematic or excessive], 
  • [additional list items] 

subject to the other provisions of this disclaimer. 

The other provisions of this disclaimer, you must not download any material from our website or save any such material to your computer. 

You may only use our website for [[your own personal and business purposes]] OR [[define purposes]]; you must not use our website for any other purposes. 

Unless you own or control the relevant rights in the material, you must not: 

republish material from our website (including republication on another website). 

sell, rent or sub-license material from our website. 

show any material from our website in public. 

exploit material from our website for a commercial purpose; or 

redistribute material from our website. 

We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website [during server maintenance or when we update the website]. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website 

Misuse of website 

You must not: 

use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website. 

use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. 

hack or otherwise tamper with our website. 

probe, scan or test the vulnerability of our website without our permission. 

circumvent any authentication or security systems or processes on or relating to our website. 

use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. 

[impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity)]. 

[decrypt or decipher any communications sent by or to our website without our permission]. 

[conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent]. 

[access or otherwise interact with our website using any robot, spider or other automated means [, except for the purpose of [search engine indexing]]]. 

[use our website except by means of our public interfaces]. 

[violate the directives set out in the robots.txt file for our website]. 

[use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing)]; or 

[do anything that interferes with the normal use of our website]. 

[additional list items] 

You must not use data collected from our website to contact individuals, companies or other persons or entities. 

You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading]. 

Limited warranties 

We do not warrant or represent: 

the completeness or accuracy of the information published on our website. 

that the material on the website is up to date. 

that the website will operate without fault; or 

that the website or any service on the website will remain available. 

[additional list items] 

We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in this disclaimer, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website. 

To the maximum extent permitted by applicable law and subject to Section 7.1, we exclude all representations and warranties relating to the subject matter of this disclaimer, our website and the use of our website. 

Limitations and exclusions of liability 

Nothing in this disclaimer will: 

(a) limit or exclude any liability for death or personal injury resulting from negligence. 

(b) limit or exclude any liability for fraud or fraudulent misrepresentation. 

(c) limit any liabilities in any way that is not permitted under applicable law; or 

(d) exclude any liabilities that may not be excluded under applicable law. 

The limitations and exclusions of liability set out in this Section 7 and elsewhere in this disclaimer: 

(a) are subject to Section 7.1; and 

(b) govern all liabilities arising under this disclaimer or relating to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in this disclaimer. 

To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature. 

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. 

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. 

We will not be liable to you in respect of any loss or corruption of any data, database or software. 

We will not be liable to you in respect of any special, indirect or consequential loss or damage. 


We may revise this disclaimer from time to time. 

The revised disclaimer shall apply to the use of our website from the time of publication of the revised disclaimer on the website. 


If a provision of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. 

If any unlawful and/or unenforceable provision of this disclaimer would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 

Law and jurisdiction 

This disclaimer shall be governed by and construed in accordance with [English law]. 

Any disputes relating to this disclaimer shall be subject to the [exclusive] OR [non-exclusive] jurisdiction of the courts of [England]. 

Statutory and regulatory disclosures 

We are registered in [trade register]; you can find the online version of the register at [URL], and our registration number is [number]. 

We are subject to [authorisation scheme], which is supervised by [supervisory authority]. 

We are registered as [title] with [professional body] in [the United Kingdom] and are subject to [rules], which can be found at [URL]. 

We subscribe to [code(s) of conduct], which can be consulted electronically at [URL(s)]. 

Our VAT number is [number]. 

Privacy Policy 

The Discovery Centre is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at 

What is Personal Information and why do we collect it? 

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers. 

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies] and from third parties. We don’t guarantee website links or policy of authorised third parties. 

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. 

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 

Sensitive Information 

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. 

Sensitive information will be used by us only: 

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties 

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. 

Disclosure of Personal Information 

Your Personal Information may be disclosed in a number of circumstances including the following: 

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. 

Access to your Personal Information 

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. 

The Discovery Centre will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. 

To protect your Personal Information, we may require identification from you before releasing the requested information. 

Maintaining the Quality of your Personal Information 

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. 

Policy Updates 

This Policy may change from time to time and is available on our website. 

Refund Policy 

Thanks for shopping at the Discovery shop online. 


You have 30 calendar days to return an item from the date you received it. There are three reason to return a product, If the product is broken, Faulty or not as described. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. 

Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Donation Refunds 

If you have donated to the Discovery Centre, you have 30 calendar days to request a refund from the date you donated. 

Membership Refunds 

If you have purchased a Discovery membership and have not used or activated the membership you will receive a refund. 

Contact us 

This website is owned and operated by The Discovery Science and Technology Centre. 

Our principal place of business is at7 Railway Place, Bendigo VIC 3551. 

You can contact us: 

by telephone, on (03) 5444 4400; or 

by email, using