Disclaimer & Policies

Website Disclaimer

Introduction

This disclaimer governs your use of our website. By using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website.

Copyright Notice

Copyright (c) 2010 - 2026

We, together with our licensors, own and control all copyright and other intellectual property rights in our website and the material on our website. All such rights are reserved.

Permission to Use the Website

You may:

• View pages from our website in a web browser

• Download pages for caching in a web browser

• Print pages for your own personal and non-commercial use, provided such printing is not systematic or excessive

Except as permitted above, you must not download or save any material from our website.

You may use our website only for personal or business purposes that align with general website use. You must not use the website for any other purpose.

Unless you own or control the relevant rights in the material, you must not:

• Republish website material, including on another website

• Sell, rent or sub-license website material

• Show any website material in public

• Exploit website material for commercial purposes

• Redistribute website material

We may suspend or restrict access to the website, areas of the website, or website functionality. For example, we may suspend access during maintenance or updates. You must not attempt to bypass any access restriction measures.

Misuse of the Website

You must not:

• Use the website in a way that causes damage or impairs performance, availability, accessibility, integrity or security

• Use the website for unlawful, illegal, fraudulent or harmful purposes

• Hack, tamper with or probe the website

• Test the website’s vulnerability without permission

• Circumvent authentication or security systems

• Use the website to transmit or store malware, spyware, viruses, Trojan horses, worms or other malicious software

• Impose unreasonable load on website resources

• Decrypt or decipher communications made via the website without permission

• Conduct automated data collection (including scraping, data mining or harvesting) without written consent

• Access the website using automated tools unless for search engine indexing

• Use the website except via public interfaces

• Violate the directives in the website’s robots.txt file

• Use data from the website for direct marketing

• Interfere with the normal use of the website

You must not use data collected from the website to contact individuals, companies or other entities. All information you supply through the website must be true, accurate, current, complete and not misleading.

Limited Warranties

We do not represent or warrant:

• The completeness or accuracy of the information on the website

• That website material is up to date

• That the website operates without faults

• That the website or services will remain available

We may discontinue or alter website services at any time without notice. You will not be entitled to compensation if services are changed or discontinued.

To the maximum extent permitted by law, we exclude all representations and warranties relating to the website and its use.

Limitations and Exclusions of Liability

Nothing in this disclaimer will limit or exclude liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be limited under applicable law

The limitations and exclusions of liability in this disclaimer apply to all liabilities arising under or relating to this disclaimer, including those arising in contract, tort or for breach of statutory duty.

If our website and its information are provided free of charge, we will not be liable for any loss or damage of any kind.

We will not be liable for:

• Losses arising from events beyond our reasonable control

• Business losses, including loss of profits, revenue, opportunities or goodwill

• Loss or corruption of data, databases or software

• Special, indirect or consequential loss or damage

Variation

We may revise this disclaimer at any time. The revised version will apply from the date of publication.

Severability

If any part of this disclaimer is found unlawful or unenforceable, the remaining provisions will continue in effect. If part of an unlawful provision would be lawful if removed, that part is treated as removed.

Law and Jurisdiction

This disclaimer shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes relating to this disclaimer will be subject to the jurisdiction of the courts of Victoria.

Statutory and Regulatory Disclosures

We are registered in Australia. Further regulatory or registration details may be provided upon request.

Privacy Policy

Personal Information

The Discovery Centre is committed to providing quality services. This policy outlines our obligations in managing your Personal Information.

We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). A copy of the APPs is available at www.oaic.gov.au

Personal Information and Why We Collect It

Personal Information includes any information that identifies an individual. This may include:

• Names

• Addresses

• Email addresses

• Phone numbers

We collect information through interviews, correspondence, phone, email, our website (https://discovery.asn.au), media, cookies, and third parties.

We collect Personal Information to:

• Provide services

• Share information with our clients

• Conduct marketing activities

You may unsubscribe from marketing at any time.

Sensitive Information

Sensitive information includes racial or ethnic origin, political opinions, religious beliefs, union membership, criminal record and health information. We use sensitive information only:

• For the purpose it was collected

• For a related secondary purpose

• With your consent

• When required or authorised by law

Third Parties

Where possible, we collect information directly from you. If we receive information from a third party, we will take steps to ensure you are aware of it.

Disclosure of Personal Information

We may disclose Personal Information:

• To third parties with your consent

• When required or authorised by law

Security of Personal Information

Your information is protected from misuse, loss, unauthorised access, modification or disclosure. When no longer required, information is destroyed or de-identified, unless kept for legal reasons (minimum 7 years).

Access to Your Information

You may request access to the Personal Information we hold about you. We may require identification before releasing information.

Maintaining the Quality of Your Information

We aim to keep your information accurate and up to date. Please notify us if any details change.

Policy Updates

This Privacy Policy may change from time to time. The latest version is available on our website.

Refund Policy

Returns

You have 30 days from the date of receiving an item to request a return. You may return products that are:

• Broken

• Faulty

• Not as described

Items must be in original packaging and include proof of purchase.

Refunds

Once we receive and inspect your item, we will notify you. If approved, refunds will be processed to your original payment method. Refund timing depends on your card issuer.


Shipping

You are responsible for the cost of return shipping. Shipping costs are non-refundable and deducted from your refund.

Donation Refunds

If you have donated to the Discovery Centre, you have 30 days from the donation date to request a refund.

Membership Refunds

If you purchased a Discovery membership and have not used or activated it, you may request a refund.

Contact Us

This website is owned and operated by The Discovery Science and Technology Centre.


Address: 7 Railway Place, Bendigo VIC 3551

Phone: (03) 5444 4400

Email: info@discovery.asn.au

ABN: 47 570 911 839