This disclaimer governs your use of our website. By using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website.
Copyright (c) 2010 - 2026
We, together with our licensors, own and control all copyright and other intellectual property rights in our website and the material on our website. All such rights are reserved.
You may:
• View pages from our website in a web browser
• Download pages for caching in a web browser
• Print pages for your own personal and non-commercial use, provided such printing is not systematic or excessive
Except as permitted above, you must not download or save any material from our website.
You may use our website only for personal or business purposes that align with general website use. You must not use the website for any other purpose.
Unless you own or control the relevant rights in the material, you must not:
• Republish website material, including on another website
• Sell, rent or sub-license website material
• Show any website material in public
• Exploit website material for commercial purposes
• Redistribute website material
We may suspend or restrict access to the website, areas of the website, or website functionality. For example, we may suspend access during maintenance or updates. You must not attempt to bypass any access restriction measures.
You must not:
• Use the website in a way that causes damage or impairs performance, availability, accessibility, integrity or security
• Use the website for unlawful, illegal, fraudulent or harmful purposes
• Hack, tamper with or probe the website
• Test the website’s vulnerability without permission
• Circumvent authentication or security systems
• Use the website to transmit or store malware, spyware, viruses, Trojan horses, worms or other malicious software
• Impose unreasonable load on website resources
• Decrypt or decipher communications made via the website without permission
• Conduct automated data collection (including scraping, data mining or harvesting) without written consent
• Access the website using automated tools unless for search engine indexing
• Use the website except via public interfaces
• Violate the directives in the website’s robots.txt file
• Use data from the website for direct marketing
• Interfere with the normal use of the website
You must not use data collected from the website to contact individuals, companies or other entities. All information you supply through the website must be true, accurate, current, complete and not misleading.
We do not represent or warrant:
• The completeness or accuracy of the information on the website
• That website material is up to date
• That the website operates without faults
• That the website or services will remain available
We may discontinue or alter website services at any time without notice. You will not be entitled to compensation if services are changed or discontinued.
To the maximum extent permitted by law, we exclude all representations and warranties relating to the website and its use.
Nothing in this disclaimer will limit or exclude liability for:
• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be limited under applicable law
The limitations and exclusions of liability in this disclaimer apply to all liabilities arising under or relating to this disclaimer, including those arising in contract, tort or for breach of statutory duty.
If our website and its information are provided free of charge, we will not be liable for any loss or damage of any kind.
We will not be liable for:
• Losses arising from events beyond our reasonable control
• Business losses, including loss of profits, revenue, opportunities or goodwill
• Loss or corruption of data, databases or software
• Special, indirect or consequential loss or damage
We may revise this disclaimer at any time. The revised version will apply from the date of publication.
If any part of this disclaimer is found unlawful or unenforceable, the remaining provisions will continue in effect. If part of an unlawful provision would be lawful if removed, that part is treated as removed.
This disclaimer shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes relating to this disclaimer will be subject to the jurisdiction of the courts of Victoria.
We are registered in Australia. Further regulatory or registration details may be provided upon request.
The Discovery Centre is committed to providing quality services. This policy outlines our obligations in managing your Personal Information.
We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). A copy of the APPs is available at www.oaic.gov.au
Personal Information includes any information that identifies an individual. This may include:
• Names
• Addresses
• Email addresses
• Phone numbers
We collect information through interviews, correspondence, phone, email, our website (https://discovery.asn.au), media, cookies, and third parties.
We collect Personal Information to:
• Provide services
• Share information with our clients
• Conduct marketing activities
You may unsubscribe from marketing at any time.
Sensitive information includes racial or ethnic origin, political opinions, religious beliefs, union membership, criminal record and health information. We use sensitive information only:
• For the purpose it was collected
• For a related secondary purpose
• With your consent
• When required or authorised by law
Where possible, we collect information directly from you. If we receive information from a third party, we will take steps to ensure you are aware of it.
We may disclose Personal Information:
• To third parties with your consent
• When required or authorised by law
Your information is protected from misuse, loss, unauthorised access, modification or disclosure. When no longer required, information is destroyed or de-identified, unless kept for legal reasons (minimum 7 years).
You may request access to the Personal Information we hold about you. We may require identification before releasing information.
We aim to keep your information accurate and up to date. Please notify us if any details change.
This Privacy Policy may change from time to time. The latest version is available on our website.
This policy applies to school bookings, birthday parties and group bookings
At the Discovery Science and Technology Centre, we understand that unforeseen circumstances can arise, requiring changes to your booking. To ensure clarity and fairness, our cancellation and refund policy is as follows:
1. Cancellation Notice Requirements
2. Rescheduling Policy
3. Cancellation by Discovery Science and Technology Centre
In the rare event that the Centre must cancel a booking due to unforeseen circumstances (e.g., emergencies, facility issues):
4. Refund Process
Refunds will be processed within 14 business days of the cancellation request being approved. Payments will be refunded via the original payment method.
5. Terms and Conditions
For further inquiries or assistance, please contact our team at bookings@discovery.asn.au.
We appreciate your understanding and look forward to hosting your event!
Discovery Science and Technology Centre understands that plans can change. Refunds may be provided under the following conditions:
We appreciate your understanding and encourage early communication to help us accommodate your request.
You have 30 days from the date of receiving an item to request a return. You may return products that are:
• Broken
• Faulty
• Not as described
Items must be in original packaging and include proof of purchase.
Once we receive and inspect your item, we will notify you. If approved, refunds will be processed to your original payment method. Refund timing depends on your card issuer.
You are responsible for the cost of return shipping. Shipping costs are non-refundable and deducted from your refund.
If you have donated to the Discovery Centre, you have 30 days from the donation date to request a refund.
If you purchased a Discovery membership and have not used or activated it, you may request a refund.
This website is owned and operated by The Discovery Science and Technology Centre.
Address: 7 Railway Place, Bendigo VIC 3551
Phone: (03) 5444 4400
Email: info@discovery.asn.au
ABN: 47 570 911 839
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